📔Privacy Policy

Privacy Policy for VI Software

Effective Date: January 1, 2025

Introduction

At VI Software ("we," "us," or "our"), we are deeply committed to ensuring the privacy and security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, retention, and safeguarding of your personal data when you use our software applications ("the Application"). We adhere to the principles established by the General Data Protection Regulation (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD), as well as other applicable European Union and Spanish data protection laws. By using the Application, you acknowledge and consent to the practices described herein.

1. Information We Collect

We collect several types of personal information to provide and enhance your experience with the Application. The information we collect can be broadly categorized into the following categories:

1.1 Personal Information

• Registration Details: We collect information such as your username, email address, and any additional profile details you provide during account creation or when logging into the Application. This information is essential for managing your user account and providing access to our services.

• Authentication Data: To ensure secure access, we collect tokens, authentication credentials, and related data to verify your identity and facilitate account security.

1.2 Usage Data

• Activity Logs: We track interactions with the Application, including but not limited to IP addresses, device type, browser information, geolocation data, and timestamps of access. This data helps us analyze usage patterns and improve the overall functionality of our Application.

• Server Information: We collect technical data from servers that are connected via the Application, including error logs, server health information, and other related metadata.

1.3 Linked Account Data

• If you choose to link your Minecraft account to the Application, we will collect relevant data, including your Minecraft username, UUID, and associated profile information. This data is essential for providing integrated Minecraft-related features and services.

1.4 Security Information

• To safeguard the integrity of our system, we collect certain logged data, such as IP addresses, browser agents, login times, and the URLs of the Application that you interact with. This data is used exclusively for security and fraud prevention purposes.

2. Purpose of Data Collection

We collect your personal data for various purposes, each serving a specific function in providing you with an optimized and secure experience when using our services:

• Authentication & Security: The collection of personal data is essential for verifying your identity, managing account access, and ensuring the security of the platform against unauthorized access.

• Service Delivery and Maintenance: Your data enables us to provide, operate, maintain, and improve our services, including integrations with third-party platforms such as Minecraft. We also use this data for troubleshooting technical issues and resolving service disruptions.

• Communication: We use your data to send you important updates, such as security alerts, feature changes, service maintenance notifications, and other essential information regarding your use of the Application.

• Legal Compliance: Your data may be processed to ensure compliance with applicable laws, regulations, and legal obligations, including data retention and reporting requirements.

• Optimization: We process your data to enhance the functionality, performance, and user experience of our Application, which includes resolving technical issues and implementing improvements.

3. Legal Basis for Data Processing

The processing of your personal data is conducted based on one or more of the following legal grounds, in accordance with applicable privacy laws:

• Contract Performance: The processing of data is necessary for the performance of our contract with you, which governs the use of the Application.

• Consent: In some cases, we will request your explicit consent for processing your data. This may include situations where you choose to link third-party accounts or opt-in to specific services or features.

• Legitimate Interests: We process your data in pursuit of our legitimate business interests, such as improving our services, enhancing security measures, and optimizing the user experience, provided such processing does not infringe on your rights and freedoms.

• Legal Obligation: We may process your data to fulfill any legal obligations imposed on us by relevant laws and regulatory authorities.

4. Data Sharing and Disclosure

We respect your privacy and will only share your personal information under specific circumstances:

4.1 With Your Consent

• We will only disclose your personal data to third parties with your explicit consent or where you have authorized us to do so in the course of your use of the Application.

4.2 Service Providers

• We may share your data with trusted third-party service providers who assist us in operating the Application, providing services, or performing other operational tasks. These service providers are contractually obligated to handle your data securely and confidentially.

4.3 Legal Requirements

• In certain circumstances, we may disclose your personal information in response to lawful requests by public authorities, including compliance with national security or law enforcement requirements, or when required by law.

5. Data Security

We take the protection of your data seriously and implement appropriate technical, administrative, and organizational safeguards to ensure your personal information is secure. These measures include encryption, access control protocols, and regular security audits to prevent unauthorized access, alteration, or disclosure of your data. Despite these efforts, no security measure is completely infallible, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon the expiration of the retention period, we will securely delete or anonymize your data in a manner that protects your privacy.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD), you have several rights regarding your personal data:

• Right to Access: You have the right to request confirmation of whether we are processing your personal data, and to request a copy of the data we hold about you.

• Right to Rectification: You may request the correction of inaccurate or incomplete personal data that we hold about you.

• Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions and retention requirements.

• Right to Object: You have the right to object to the processing of your data in specific circumstances, such as where processing is based on legitimate interests.

• Right to Data Portability: You may request the transfer of your personal data to another service provider, subject to certain conditions.

• Right to Restriction of Processing: You may request the restriction of the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at the details provided below.

8. Limitation of Liability

By using the Application, you acknowledge and agree that we are not liable for any direct, indirect, incidental, consequential, or special damages arising out of your use of the Application or any data loss, system failure, or service interruption, except as otherwise required by law. You assume full responsibility for all risks associated with your use of the Application.

9. Changes to This Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in our data processing practices, legal obligations, or the functionality of the Application. When significant changes are made, we will notify you by posting the updated Privacy Policy on this page and, where applicable, through in-app notifications or email. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please feel free to contact us at the following:

Email: privacy (at) visoftware (dot) dev

By using the Application, you signify your consent to the terms outlined in this Privacy Policy. We appreciate your trust in VI Software and are committed to safeguarding your personal data.

Thank you for choosing VI Software.